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Privacy Policy

Tuckers Air Conditioning, Heating & Plumbing is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to protect your personal information while at the same time giving you the opportunity to obtain interesting and useful information, products and services.

Personal information may include your name, phone number, address and e–mail address along with other information by which you can be personally identified.

We also collect usage information from you when you visit us. Web Site usage information is not identifiable information. It describes how our Web Site is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Web Site usage information also includes the domain names of browsers that visit our Web Site, time of day the Web Site was visited and other non–personally identifiable information.

Please CLICK HERE TO CONTACT US if you have any further questions about our privacy policy or to stop receiving future emails, phone calls, or other direct communications from Tuckers Air Conditioning, Heating & Plumbing.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Tuckers Air Conditioning, Heating & Plumbing website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy.

SMS Privacy Policy

Thank you for allowing us to send you SMS. We value your privacy, and this policy outlines how we handle your data.

1. Information We Collect Mobile Phone Number: While on the Tuckers website, we may collect your phone number to send and receive text messages / SMS. We may collect your phone number via our ‘Contact Us’ web form.

User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

2. How We Use Your Information

We use your data to:

• Deliver text messages and updates related to your quote requests and service orders.

• Improve our services and user experience.

• Respond to your inquiries and provide customer support.

Your Personally Identifiable Information (or PII) will not be shared, sold or rented to third parties for the purpose of marketing.

3. Message Content

Messages may include alerts and service-related content. Standard messaging and data rates may apply. Message frequency varies.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Opt-Out

You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.

6. Contact Us

For questions or concerns about your data, please contact us at:

Tuckers Air Conditioning, Heating & Plumbing
4650 Wedgewood Blvd #102
Frederick, MD 21703
Phone: (301) 670-0034

7. CTIA Compliance

Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

8. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

9. Disclaimer

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.